Question 1

Seeing 401 Error or another error message.

Accepted Answer

If you see an error message in the app, please try this:

1) Log out (if you can) and try to log in again.
2) In case login is not possible, please uninstall the app, reinstall it from the App Store, and try to log in.
3) If none of the above works, please email support@peacefulparentapp with:
Your username (email address)
Type of phone (ex: iPhone 15 or Samsung S25) and operating system (iOS or Android)
Version of the app you're using (if you know; this can be found on the bottom of the app Settings page)

Please know that no information from your account (i.e. data or communication history) is lost.

Question 2

What's the difference between the free version and the paid version of the app?

Accepted Answer

Free:
Safe and Secure: All your data is kept safe in the cloud and available only to you
Tamper-proof and unalterable documentation of communication. (Generating a .pdf printable report does require a subscription: monthly or annual)
 The ability to attach documents and photos to share info with your co-parent
Enjoy knowing the date and time messages are sent and seen
Weekly tips that promote healthy communication
Keep the peace using the "bad words" filter
Flag “important” or “offensive” messages
Get resources about healthy communication: books, articles, and co-parenting classes available to you!
Requires Subscription:
Ability to limit the length of text messages so they're concise and to the point (150 character limit)
Set the number of messages you'd like to receive each day
Determine the time of day you want to receive messages
Utilize the ‘Kindness Filter’ to change unproductive, nasty messages into kind, productive co-parenting messages that focus on the children
Export the entire message communication, or just those within a specific time frame to share with others or print for court-admissible use (including messages that were 'highlighted' when flagged in the chat)
Canned messages can force parents to use pre-written messages to cut out the nastiness but keep communication open about the important stuff - your children!
Establish a waiting period if you’d like cooling-off time between messages to promote thoughtful messages and diffuse a heated exchange
The ability to allow attachments or block attachments
Subscription Options:
Monthly: $14.99
3 Months: $39.99 ($13.33/month)
Annual: $84.99 ($7.08/month)

Question 3

Is my cell phone device supported?

Accepted Answer

Peaceful CoParenting Messenger is an app for Android and iPhone users.

Subscribe to our newsletter at the bottom of the home page for updates on the app!

Question 4

Is Peaceful CoParenting Messenger available for Android?

Accepted Answer

The Android version is available on the Google Play Store. Click here to download.

Question 5

How can I contact support?

Accepted Answer

Email us at support@peacefulparentapp.com and we would absolutely love to hear from you!

Question 6

How do I leave a rating and review Peaceful CoParenting Messenger app?

Accepted Answer

You can rate and review through the Peaceful CoParenting app on either the Apple App Store or Google Play Store depending on if you have an iPhone or Android phone.
 
We always appreciate a 5-star review or leave us a feedback message if it's less than 5-stars here: support@peacefulparentapp.com. Thank you!

FAQ

Frequently asked questions