August 29, 2020
When you use Peaceful Parent app, some information is collected through establishing and maintaining account files and messaging. We use this information for purposes such as analyzing trends, administering the app, improving customer service, diagnosing problems, tracking user movement, and gathering broad demographic information for aggregate use.
You should not provide your username or password to anyone. If you think the security of your account has been compromised please contact us immediately at firstname.lastname@example.org. We also recommend changing your password from time to time to prevent unauthorized access to your account. Peaceful Parent is not responsible for the loss of your personal information due to any breach of our security system.
Our Records of Communication will not include your email address, telephone number, or any other contact information. That is unless such information is posted in a message.
Peaceful Parent may provide your Complete Records, Records Marked Harassing, Records Marked Threatening, your personal information, and any other information we have regarding your account or your use of our service pursuant to any court order or subpoena.
Peaceful Parent will make complete records within a case available to both parents at all times. Parents and contacts are free to use our records however they like and may provide them directly to lawyers, courts, judges, mediators, counselors, friends, family, complete strangers, or anyone else. Peaceful Parent is not responsible for the unlawful, improper or tasteless distribution or use of our records by users or anyone else. Our records are intended for use in Court and therefore to possibly become part of the public record. We hope this will encourage our users to act in a mature and professional manner with regard to their communications through our service.
You can’t delete or alter your record in any way. You can’t edit or remove any messages once they are posted. Once a file is shared as an attachment, we will not remove the file from our system unless we are directed to remove the file by a court order or at our own discretion under some special circumstances. Please refer to our Terms for more information.
Every user of Peaceful Parent owns their entire record of communications, including all messages posted by the other parent. Every user of Peaceful Parent will have access to their entire record of communications at all times. Peaceful Parent also has an ownership interest in all records created by Peaceful Parent users and we can keep a copy of it forever if we want to. We will never delete a record at the mere request of a user.